Signing Up and Onboarding FAQs

Signing Up & Onboarding FAQs


How do I sign up for your carbon reporting services?

You can sign up by visiting our website, using the Get started button and creating your own company application ready to start reporting.

Our Customer Success team are also on hand to guide you through the next steps.


What information do I need to provide when signing up?

To sign up you just need an email address, name and company name.

You'll need basic company details, energy usage data, operational activities, and any existing sustainability reports (if available).


Do you offer a free consultation or trial?

Yes, we offer a free trial. This runs for a set period of time and provides access to key areas of our application.


Can I customise my carbon reporting package?

Absolutely! We offer flexible plans, all of the details are on our website.


How long does it take to get started?

Once you sign up, you are ready to start, enter your energy usage data, operational activities and see the carbon emissions automatically calculate.